Terms & Conditions

ALKAID LUETTE - GENERAL TERMS AND CONDITIONS OF USE

1. Introduction
The www.alkaidluette.com website ("Website") is published and operated by ALKAID LUETTE, an independent avant-garde fashion house based in London.

The use of this Website is subject to these General Terms and Conditions of Use ("Terms and Conditions"). By accessing or using the Website, you acknowledge that you have read, understood, and accepted these Terms and Conditions without reservation. You also agree to our Privacy Policy, which governs the processing of your personal data.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The version of the Terms and Conditions applicable at the time of use shall apply to you. We recommend reviewing these Terms and Conditions regularly.

2. Intellectual Property
All content on this Website, including but not limited to text, images, graphics, logos, trademarks, and software, is the exclusive property of Alkaid Luette or its licensors. Any unauthorized reproduction, modification, distribution, or commercial use of the content is strictly prohibited.

3. Use of Website
You agree to use the Website solely for lawful purposes and in compliance with these Terms and Conditions. You may not:

  • Use the Website in any manner that could damage, disable, or impair its functionality.

  • Attempt to gain unauthorized access to any part of the Website or its systems.

  • Use any automated means to access the Website without our prior written consent.

  • Distribute or upload harmful software, viruses, or malicious code.

4. Limitation of Liability
Alkaid Luette shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of this Website, including but not limited to loss of profits, data, or business opportunities. This limitation of liability applies to the fullest extent permitted by law.

5. Disclaimer of Warranties
The Website and its content are provided on an "as is" and "as available" basis. Alkaid Luette makes no warranties, express or implied, regarding:

  • The uninterrupted or error-free operation of the Website.

  • The accuracy, completeness, or reliability of any information on the Website.

  • The Website being free from viruses, malware, or other harmful components.

6. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. In the event of any dispute:

  • If you are a consumer, you may bring a claim in the courts of your country of residence or the courts of England and Wales.

  • Alkaid Luette may bring a claim against you in the courts of your country of residence or the courts of England and Wales.

Nothing in these Terms and Conditions shall deprive any UK resident of their statutory rights under applicable consumer laws.

7. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: press@alkaidluette.com

ALKAID LUETTE - GENERAL TERMS AND CONDITIONS OF SALE

1. Introduction
These General Terms and Conditions of Sale ("Terms and Conditions") govern the sale of products through the website www.alkaidluette.com ("Website"). By placing an order, you agree to be bound by these Terms and Conditions.

Alkaid Luette is an independent avant-garde fashion house based in London. If you have any questions, you can contact us at customerservice@alkaidluette.com.

2. Products and Availability
All products displayed on the Website are subject to availability. While we strive to ensure accurate stock levels, errors may occur. In the event a product is unavailable after you have placed an order, we will notify you and provide a refund if applicable.

3. Orders and Acceptance
To place an order, you must be at least 18 years old and provide accurate personal and payment details. Once you place an order, you will receive an acknowledgment email. This does not constitute acceptance of your order. Acceptance occurs when we dispatch the product to you.

We reserve the right to refuse or cancel any order in the event of suspected fraud, errors in pricing or availability, or non-compliance with these Terms and Conditions.

4. Pricing and Payment
Prices listed on the Website are in GBP (£) and include applicable taxes unless otherwise stated. Shipping fees may apply and will be specified at checkout.

We accept various payment methods, including credit/debit cards and other online payment options. Payment is processed securely. Your order will only be dispatched once payment is confirmed.

5. Delivery
We aim to dispatch orders promptly. Delivery times are estimates and may vary due to external factors. We are not responsible for delays caused by customs, courier issues, or force majeure events.

Risk of loss and ownership of products pass to you upon delivery.

6. Returns and Exchanges
If you are not satisfied with your purchase, you may return or exchange products within 14 days, provided they are unused, in original condition, and with all packaging intact.

Return shipping costs are your responsibility unless the item is defective or incorrect. Refunds will be processed within a reasonable timeframe.

7. Limitation of Liability
Alkaid Luette shall not be liable for indirect, incidental, or consequential damages arising from the purchase or use of our products. Our maximum liability is limited to the amount paid for the product.

8. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by the laws of England and Wales. In case of disputes, you may bring a claim in your local courts or the courts of England and Wales.

Nothing in these Terms and Conditions affects your statutory consumer rights.

9. Amendments to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. The version in effect at the time of your order will apply.

10. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: press@alkaidluette.com